JOSEPH SUGAMELE
Builder. Operator. Efficiency engineer.
New York, USA | https://sugamele.com | https://www.linkedin.com/in/joe-sugamele-5a7408a

Self-taught technologist and founder with a 25+ year track record turning inefficient systems into working ones. Deep, hands-on range across managed IT, full-stack software, multi-agent AI automation, and enterprise infrastructure. Known for seeing the system underneath a problem and building the smallest thing that makes it disappear.

EXPERIENCE
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Infinite Media Corp. — Founder & Principal Technologist
2001 — Present  ·  New York, USA
  - Founded and run a managed IT services provider and web company serving multiple business clients.
  - Architected and shipped a multi-tenant MSP management platform (remote management live in production) with fail-closed client isolation, engine/adapter design, and one-pane-of-glass operations.
  - Built applied-AI automation across cloud and private on-prem models — infrastructure monitoring, support workflows, and e-commerce catalog pipelines running as production systems.
  - Own the full stack: Linux/Windows infrastructure, virtualization, networking, DNS, security, backup/DR, and software from database to UI.

Hirschfeld Properties — Chief Technology Officer (technology leadership)
Ongoing  ·  New York, USA
  - Lead technology for a multifamily real estate operator — infrastructure, systems, security, and day-to-day operations.
  - Connect property operations with the systems that make the portfolio perform.

Manufacturing systems & automation — Systems Builder / CNC & CAD
Early career  ·  New York, USA
  - Built VBA and Access production and inventory systems that raised process efficiency to ~95% and effectively eliminated manual calculation errors.
  - Union-trained: welding, CNC laser/stamper programming, and CAD — translating physical parts into digital designs and back.

Multimedia & early networking (Expodot) — Multimedia Developer / Network Technician
Late 1990s  ·  New York, USA
  - Built interactive multimedia installations (incl. a museum crime-scene exhibit driven by physical controls and AV relays) and 3D trade-show work.
  - Designed and deployed early corporate networks — all self-taught, before age 21.

SKILLS
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Languages: PHP, Python, Node / TypeScript, PowerShell, SQL, VBA, ASP (legacy)
AI & automation: Multi-agent orchestration, LLM integration (cloud + on-prem), n8n workflows, Private/self-hosted models
Infrastructure: Linux, Windows Server, Proxmox, Docker, Networking & DNS, Backup / DR, Security
Web & platforms: SvelteKit, Laravel, Livewire, Multi-tenant SaaS design
Operations: Managed IT (MSP), RMM, Multifamily real estate operations, Process automation

SELECTED HIGHLIGHTS
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  - Shipped a multi-tenant MSP platform with proven fail-closed client isolation.
  - Runs production multi-agent AI across both cloud and private on-prem models.
  - Author of open-source Home Assistant integrations (Smart Lock Manager, Smart Sprinkler Control).
  - 25+ years of continuous operation as an independent technology company.

BACKGROUND
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  Self-taught since 1996 — software, networks, and everything since.
  Union-trained: welding, CNC, and CAD.
  The rest is field-tested.